Refund policy

Thank you for shopping with Fashionzapp! We want you to be completely satisfied with your purchase. If for any reason you are not, we’re here to help with easy returns and refunds.

Return Policy

We offer a 30-day return policy from the date of delivery. To be eligible for a return, your item must meet the following conditions:

• The item must be in new and unused condition.
• The item must include all original packaging, accessories, and tags.
• Items that are damaged, used, or missing parts not due to our error may not be eligible for return.

Return Method

All returns are processed by mail.
To initiate a return, please contact our customer service team at Info@fashionzapp.co.ukwith your order details and reason for return. We will provide you with return instructions and the mailing address.

Refunds

Once we receive and inspect your returned item, we will notify you regarding the status of your refund.
Approved refunds will be issued to your original method of payment within 10 business days after the return is processed.

Please note: Depending on your payment provider, it may take additional time for the refund to appear in your account.

Contact Us

If you have any questions about our Return and Refund Policy, please reach out to us:

• Phone: +447344491015
• Email: Info@fashionzapp.co.uk
• Address: Office 6710 58 Peregrine Road
  Hainault Ilford Essex IG6 3SZ, United Kingdom

Thank you for choosing Fashionzapp — we value your trust and are committed to ensuring your satisfaction with every purchase!